Shipping & Returns
Last updated: September 14, 2026
Shipping
Orders are shipped within 1–3 business days of payment confirmation. We ship to addresses within the United States only.
Shipping options at checkout:
- Free Shipping — automatic on orders over $50.00
- Standard Shipping — $1.15 (1–5 units) or $1.35 (6–14 units), estimated 7–10 business days
- Ground Shipping — live rate (USPS or UPS, whichever is cheaper), estimated 5–7 business days (required for orders of $20.00 or more, or orders of 15+ units; sealed products count as 15 units each)
Ground Shipping rates are calculated live at checkout from our discounted USPS and UPS rates. Standard Shipping (without tracking) is only available on orders under $20.00 with fewer than 15 units; larger orders ship via Ground with tracking. Orders of 31+ units are consolidated into a single bubble mailer.
Questions about your order or shipping? Use our contact form — it takes under a minute — or email us at support@cardmosquito.com.
Lost or Delayed Packages
USPS and UPS delivery times can vary. Most orders arrive within the estimated window, but we ask that you allow up to 21 days from the ship date before reporting a package as lost. If your order has not arrived after 21 days, contact us (or email support@cardmosquito.com) and we will work out a resolution.
Returns & Refunds
Wrong or Damaged Cards
If we sent the wrong card or it arrived damaged, we will provide a full refund including return shipping, or send a replacement at no cost. Contact us within 14 days of delivery with photos of the damage (if applicable).
Condition Disputes
If a card's condition does not match the listing, send photos and we will review. We may offer a partial refund or a full refund upon return of the card.
Buyer’s Remorse
Changed your mind? We accept returns within 14 days of delivery. The buyer pays return shipping. A full refund will be issued once the cards are received back in the same condition they were sent.
Contact Us
For any shipping or return questions, use our contact form or email us directly at support@cardmosquito.com. We typically reply within 1–2 business days.